Privacy Policy

1. Introduction

Gutter Guards ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our online platform (the "Service").

Please read this Privacy Policy carefully. By accessing or using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily submit when you:

• Complete contact or request forms
• Submit a service request
• Communicate with us by email or other means

This information may include your name, email address, phone number, ZIP code, general project details, and any other information you choose to provide.

You are not required to submit personal information to browse the website; however, certain features may not be available without it.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate location
• Browser type and version
• Device and operating system information
• Pages visited, time spent on pages, and referral URLs

This information is used for analytics, security, and performance optimization.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance website functionality and analyze usage. For detailed information, please review our Cookie Policy.

3. How We Use Your Information

We may use the information collected to:

• Operate and improve the Gutter Guards platform
• Facilitate connections between homeowners and independent service providers
• Respond to inquiries and communicate with users
• Analyze website performance and usage trends
• Comply with legal obligations and enforce our terms

We do not use personal information to provide contracting services or perform home improvement work.

4. Information Sharing and Disclosure

We do not sell or rent your personal information.

We may share information:

• With independent contractors when you submit a service request
• With third-party service providers that support website operations (e.g., hosting, analytics)
• To comply with legal requirements or respond to lawful requests
• In connection with a business transfer, merger, or asset sale

All third-party service providers are required to protect information in accordance with applicable laws.

5. Independent Contractors

Service providers connected through Gutter Guards are independent third-party businesses. We do not control their operations, pricing, availability, or services.

Homeowners are responsible for verifying contractor licenses, insurance, and project terms prior to hiring.

6. Data Security

We implement reasonable technical and organizational measures to protect personal information, including encryption, secure servers, and access controls. However, no data transmission or storage system can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request information about how your data is used

To exercise your rights, please contact us using the information below.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is discovered, we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party websites you visit.

10. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of personal information.

Requests may be submitted using the contact details below. We will not discriminate against users for exercising privacy rights.

11. International Data Transfers

Your information may be processed in countries other than your place of residence. By using the website, you consent to such transfers in accordance with this Privacy Policy.

12. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, information is securely deleted or anonymized.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Gutter Guards
Email: support@callgutterguards.com
Privacy inquiries: privacy@callgutterguards.com
Service Area: United States